Complaints Against Real Estate Agents On The Rise in Arizona
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One of the side effects of the strong real estate market was the influx of new real estate agents. In Arizona, the rush to easy money has led to a significant increase in complaints against real estate agents statewide as the combination of a tightening market and new and unscrupulous folks engaged in selling homes has increased.
In the first eight months of this fiscal year, the number of complaints statewide is at 1,241, well ahead of last fiscal year’s total, 1,101.
Relatively few complaints result in disciplinary action, but that number is going up, too. In fiscal 2005, 207 complaints resulted in “administrative action.” But in the first eight months of this fiscal year that number is up to 243.
The vast majority of complaints filed are against real-estate agents, but the department also lumps together complaints against offices, brokers, developers and unlicensed salespeople. via www.azstarnet.com

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The Moneysmartz real estate blog category includes blogs about real estate trends, economics, news, opinion, and urban living. This category is also a catchall for blogs not fitting into categories such as real estate investing, real estate bubble, and…
Comment by Arnetta Knight on 21 June 2006:
Boy, this fits me and my family to a tee.
We’re being sued by an realtor and her broker who never sold my property! They want $18,000 commision for something they didn’t do!
I’m not a rich person. Me and my family are going through Multiple Sclerosis. and High blood pressure health issues which is esculating out of control.
Who can we turn to to get this type of realtor and broker out of our life? Maybe you can help us with this.
We have filed a complaint with the State Of Arizona Department of Real Esate. No answer as of yet! It’s been 10 mos.
Is this what honest people who work hard can look froward to if they use a realtor to sell their home? Plus, what is the Arizona commissioner doing to help us?
Comment by Beee Careful Please !!!!!!!! on 8 November 2006:
It’s amazing what real estate agents do and get away with here in Arizona. My husband and I signed a listing contract with the “Stinson Team” based on thier lies. We asked for a 90 day contract instead of the 6 month one, after they explained that would go against thier policy but we could fire them if we were not happy with what they were doing, we signed . After over 50 days go by, and not a soul has seen the house we decided to go with an agent who has MANY “Active Contingent” in THAT area with less square footage and 20,000 to 30,000 dollars more, they REFUSED to release OUR house. They Made us give them some made up 30 day notice before we could get out of the contract. A 30 day notice was never discussed at our first meeting. They promised to show the house, since they have a “TEAM” within 2 weeks after signing. They also promised to advertise in Homes and Land the very next month after we signed, that month came and went and it was not until it was on the market over 50 days it was in the magazine. After we noticed that it was not advertised in the month we discused they basically called us liars and said we confused the month. We also contacted the broker and that also did nothing to help. There is no excuse for them to not release our house, since we agreed before the contract was signed we could fire them if we were not happy. Watch out for people like this, and get everything in WRITING.
Comment by 90 day contract! on 19 May 2007:
Hello,
I guess this is the ONLY place to rant. 90 days = a 3 month listing, is what I thought I had too.
Sadly the 90 days I saw, was the agent
expecting to get a commission up to 90 days AFTER his exclusive 6 month contract listing for our family home expires.
He was such a good agent, been in the business for years, gets lots of calls.. when he is with you discussing the listing and benefits.
Why did he need 6 months .. The first few weeks he was so very busy, running around with his mother who was in town he didn’t have time, during what I would consider working hours, to discuss the problems about the listing.
Umm wrong description. Not showing up on realtor.com, No photos, 2 months later we got the photos .. but that was because I was really nagging.
Of course in April the Poor agent was complaining it was tax time he was so busy with all that filing. He was here that one day to show the one person he EVER showed the house too at that point almost two months into the listing to a couple he said might have credit issues..
Lastly with 3 months to go yet, he just returned from HIS vacation and called to see how all was going and wondered why when he looked at the MLS our home was showing up.
Something about poor phone service in Mexico when my husband told him the sale that ANOTHER agent brought to us fell through last minute.
He feigned shock..
I found a craigs list spam by the funding front door that was listed in our sales contract I have to believe every other agent when presented with this company handling the finances would have run.
That is another post, mortgage brokers taking application funds, ordering appraisals, all the buyers expense. Then a few days before closing find the buyer can’t qualify because the program they wanted to use was no longer available .
That mortgage broker and company must have had a mom in town, then their taxes burying them so much that they needed a Mexico type vacation with lousy phone service about the same time that particular loan program was dying a very slow death.
I never thought about firing my broker. I think I might just try , demanding he RAISE my house sale price by another 10,000.. have an open house each weekend, now that we have made the half way point in our budding relationship and all those other homes in the same range and neighborhood are flooding the market that we should reward him for allowing our home to be viewed by so many for so long and lets raise his commission substantualy to reward his devotion to the sale of our families biggest asset.
What does he care that he called after the appraisal, you can finish packing and be ready because they want to move the closing up a week. So what we had ordered the moving and tickets and contacted the Agent across country we would be around on such and such date to see the new home we were considering.
Wow is this a full service broker..He shafts you fully!!
Not in the BBB I am shocked
A Seller
Comment by Furious. on 20 July 2007:
After many years of dealing with moronic, self absorbed, big talking realtors I decided to attend school to get my own license so I can better understand what these people do.
Come to find out you don’t even need to have graduated high school to be a realtor…. I think this explains a LOT.
My teacher is this middle aged, Midwestern woman who is a Broker and if she is anything to go by you know that being a realtor is really something special.
I have spent what seems like an eternity sitting in a classroom listening to all her war stories of bad customers, problem situations and how she becomes a hero through her stellar knowledge of the business. In fact she even went to say that being a Realtor is like any other professional job like a Lawyer or architect….
Ah. Hold the phone hunny! My dad is an architect and I can tell you the man not only was required to finish high school but the 7 years of school that he went through was a little more intense than the 90 hours it takes to be a Realtor. I would have thought they were more like used car salesmen with a set of keys to your home.
She sits there on her throne class after class, making disparaging comments about, students she doesn’t like and the other instructor that is also a Broker, and complains how the text book that we use is not sufficient. Hell get this she is going to write her own book - god help us all, this is the ego that I am dealing with.
I am sure you get the idea.
Anyway just another power tripping, upper-middle aged woman that dresses herself from a mail-in catalogue. ( She has the same pair of sandals - I kid you not in 4 different colors) There is someone with a whole lot of imagination.
So after all of this not only am I completely disgusted in Realtors and Brokers and all the Bull shit they represent….
I can see why people do FOR SALE BY OWNER.
Check out the glory for yourself.
http://www.abctucsonhomes.com/
Comment by MARY MEAD on 2 May 2008:
I live in Californial and I want to make a complaint against several real estate agents. My son and daughter in law have put over 40 bids on homes. The latest one was for 119.00 Then the house dropped to 89,000.00 They quailify for a FHA laon of 150,000.00 The real estate agent, wouldn’t sell then. The realestate agents are sitting on these homes to make money for them selves. I want to conplain to the Board of realitors and I’m Calling Kurtis 13 NEws. Some thing must be done on these BAD REAL ESTATE AGENTS.