The Agent’s 911 - Could It Be A Life Saver?
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The guys over at NACOM have come out with a new product for Real Estate Agents, The Agent’s 911 . I was contacted early on in their design process as we covered attacks on agents such as Sarah Anne Walker on the site. Their company has been in the ATM security business providing a means for contacting the police quicky if a service agent for an ATM is accosted.
Obvioulsy, they understand the need for a a quick response in the face of an emergency.
And as the bad guys realize what an easy target a real estate agent is in the homes they are showing, security will become more and more of an issue for real estate agents.
So the team designed The Agent’s 911 for Real Estate Agents. Essentially it is a live panic button in the homes that are for sale that places a call to the local police if an agent feels they are in trouble. The agent will wear a pendant or bracelet that has an activator that can be pushed to alert the authorities that a problem is occuring.
So instead of being alone and scared if you think you are going to be assaulted, you can immediately start the police response.
The system can be used in homes that are occupied, and if the home is empty, phone services such as Verizon also have a low cost 911 service for homes that the phone service is turned off on.
Also ease of use is a big factor in the design of the product. From the website and e-mails with the creators I learned that the system is easily installed. An agent that is not technically savvy will not have a problem quickly and correctly install the Agent’s 911 unit.
Agent safety is not something that brokers want to mess around with. The combination of a safety alert system with a sign to ward off criminals could save the life of an agent.
The Agent’s 911 is taking pre-orders now, but if you are a real estate agent or a broker, I would take the time to check them out.


Comment by Doug Quance on 28 May 2007:
That’s a pretty neat system, Tom.
I would imagine that as long as the costs are not excessive, these units should sell well.
Comment by Chip on 28 May 2007:
Tom, thanks for writing about us. We really hope that this product will help make real estate agents all over the country safer. It is simple and easy to use, if you can plug in a phone and talk on it…you can use our system. Since this is a new product I am sure that there will be lots of questions, anyone who has a question can contact me directly at: info@theagents911.com ask for “Chip”, that’s me, and I will answer any questions you have. Thanks again Tom.
Comment by David on 29 May 2007:
Very helpful system! I think every agent should have one.
Comment by Chris Frederick on 5 July 2007:
So, does the system travel with the agent? I understand they would wear a pendant or bracelet…but what does it tie in to? Would they have to have a stationary base unit set up in each property they have listed?
Comment by Chip on 5 July 2007:
Chris,
Great question. There are two ways you can use our system.
The original concept was based on the idea of using the system at Open Houses, where agents arrive before anyone else gets to the open house, and where the majority (at least from our research) of the crimes seemed to occur. In this case, the systems are designed to be extremly portable and easy to use. They are plug and play, meaning you take it to the open house, you plug it in, and it works.
Since introducing the product, we have been asked by many real estate agents to provide this service at every listing. This would provide ALL agents with a level of protection yet to be seen in this market. To make this cost effective, we are working with a number of the largest real estate companies here in the US to provide the systems on a rental basis. For a few dollars a month agents will be able to rent our systems and keep them at every listing. Because the pendants are universal, it wouldn’t matter what real estate company you are with, if you have a pendant, you can be protected while you show the house.
The rental market will be available sometime early next year in most markets.
Hope that answers your question, if you have any more questions feel free to reach out to me at: info@theagents911.com
Comment by Rondi on 20 February 2008:
As a broker/realtor, this product looks pretty good for showing homes. I feel that this product used with the product that my company Step Up Defend Yourself would be the perfect combination. I sell the new personal protection device. Along with this I include a Personal Safety Workshop from my own personal background and experiences. The device doesnt look like a weapon and is easily carried on your body any where. So the agents 911 and the device would make an excellent safety package. Any questions or desire to learn more about it, you may contact me.
Comment by Rondi on 20 February 2008:
Forgot to add my email to contact with any questions or comments on personal protection devices for agents.
rondi@stepupdefendyourself.com and rondi@stepuprealty.com